A smarter way to move

Your move deserves more than a stack of boxes.

ToteBuddy personally delivers clean, reusable moving totes on your schedule and picks them up when the work is done.

The ToteBuddy Promise
Clean, inspected totes Confirmed two-hour windows Direct owner communication
No payment required to request availability
Clean black moving totes with yellow lids stacked and ready to pack

The totes you will receive

Meet your moving boxes, upgraded.

Durable, stackable totes delivered clean and ready to pack. No cardboard assembly, no tape, and no pile of boxes to break down after your move.

The ToteBuddy difference

More than totes. A better moving experience.

Personal support, predictable scheduling, and flexible choices make your move feel easier from the first tote to the final pickup.

01

Your local moving buddy

Work directly with the owner by text or phone, without a call center or rotating delivery team.

02

Windows you can plan around

Receive a confirmed two-hour appointment window for delivery and pickup.

03

Flexible by design

Choose 10 to 50 totes for one to four weeks, with custom quantities and longer rentals available by request, subject to availability.

Plan your move

Build your ToteBuddy rental

Lake Mary core area · extended delivery available

1. Select your totes

Start with 10 totes for a smaller move or choose a larger bundle for a full-home move.

2. Choose your rental period

Two weeks gives most households time to pack before moving day and unpack afterward.

Need more totes or more time?

Request more than 50 totes or a rental longer than four weeks. Custom requests are subject to availability and confirmed pricing.

3. Share your preferred dates

Dates are requests only. ToteBuddy will personally confirm availability and a two-hour appointment window.

4. Tell us where to go

We confirm both locations before approving availability. Delivery and pickup are included within 10 driving miles of Lake Mary. Addresses 10 to 20 miles away may be available for a $30 extended-area fee.

Delivery address

Where should we bring the empty totes?

Pickup address

Where should we collect the empty totes after your move?

5. Add your contact details

We use these details only to review your request, confirm availability, and coordinate your rental.

6. How did you hear about ToteBuddy?

This helps us recognize the local partners and customers who send new movers our way.

7. Review and acknowledge

A request does not reserve totes. Availability, final pricing, and payment are confirmed personally before your booking is complete.

Review your request

Confirm the details below, then send your availability request.


        

ToteBuddy rental terms

Plain-language launch terms for local tote rentals.

Last updated September 2026

Requests, confirmation, and payment

Submitting a request does not reserve inventory. A booking becomes confirmed only after ToteBuddy verifies inventory, both service addresses, appointment windows, final pricing, and payment. Estimates exclude applicable taxes and any disclosed extended-area fee.

Delivery and pickup

An adult age 18 or older must be available unless ToteBuddy approves another arrangement in writing. Customers must provide safe, accessible delivery and pickup locations, including accurate gate, elevator, parking, stair, and unit information. A preventable missed appointment may require a reasonable additional-trip fee disclosed before rescheduling.

Use and care

Totes may be used for ordinary household and office contents. They may not be used for hazardous materials, chemicals, wet paint, fuel, illegal items, loose food, or anything likely to create unsafe contamination. Totes must be returned empty, accessible, and reasonably clean.

Extensions and date changes

Published package pricing covers rentals from one to four weeks. Longer rentals and additional totes depend on availability and require confirmed custom pricing. One date adjustment requested at least 48 hours in advance is complimentary when availability permits.

Cancellations

Confirmed bookings canceled at least 48 hours before delivery are eligible for a full refund. Cancellations within 48 hours may be subject to a $25 scheduling fee. Same-day cancellations, inaccessible locations, and customer no-shows may be nonrefundable. If ToteBuddy must cancel, the customer may reschedule or receive a full refund.

Missing, damaged, or excessively dirty equipment

Normal wear is expected. Missing or unusably damaged tote-and-lid sets may be charged at the documented replacement cost, up to $25 each. A missing or unusably damaged dolly may be charged at its documented replacement cost. Excessive residue, odors, paint, food, or contamination may result in a cleaning charge of up to $5 per tote. ToteBuddy will document and communicate any charge.

Customer responsibility

Customers are responsible for packing, lifting, transporting, securing, and protecting their belongings. ToteBuddy is not responsible for loss or damage to customer contents or for injury caused by overloading, misuse, or unsafe handling of totes.

ToteBuddy privacy notice

How booking-request information is handled.

Last updated September 2026

Information we collect

ToteBuddy may collect the contact details, delivery and pickup addresses, requested dates, rental selections, referral information, access instructions, and move notes you provide.

How we use it

We use this information to evaluate availability and service-area eligibility, prepare pricing, communicate with you, coordinate delivery and pickup, process an approved booking, and improve our local service.

How information is shared

ToteBuddy does not sell personal information. Information may be shared only with service providers needed to operate the website, deliver email, process payments, maintain records, or comply with legal obligations.

Retention and security

We retain information only as long as reasonably needed for customer service, operations, accounting, dispute resolution, and legal compliance. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request access, correction, or deletion of your booking information, subject to legal recordkeeping requirements. Contact bookings@dropmytotes.com.